Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
- phone us on 01204 462299, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Routine appointments
To request a routine appointment in the next 6 weeks:
- use our appointment request form
- phone us on 01204 462299, Monday to Friday from 8am to 6.30pm
- visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Evening and Weekend appointments
Bolton’s GP practices have joined together, through their Federation, to offer appointments in the evenings and at weekends to see a Doctor, an Advanced Nurse Practitioner, a Practice Nurse, a Mental Health Practitioner, and MSK Practitioner.
These appointments are provided by Bolton GP Federation on behalf of practices across Bolton.
All appointments are based at Deane Medical Centre, 155/157 Deane Road. Bolton. BL3 5AH – Please note that these appointments must be booked by contacting Olive Family Practice in person or by ringing 01204 462299.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- using the GP online system – eConsult
- phone us on 01204 462299, Monday to Friday from 8am to 6.30pm
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Home visits
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice before 10am.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Feeling Poorly and not sure where to go?
Why don’t you click on this link for more advice.
http://www.boltonhealthchoices.com/
You can also complete the online consultation